Privacy Policy

1. What is Personal Information

Personal information means information about an identifiable individual. This does not include business contact information used for business communications.

2. How We Use Your Information

We use the information we collect to:

1. facilitate the KinMe platform and related services;
2. improve and develop the platform;
3. communicate with you about your account, bookings, and support requests;
4. send marketing communications where permitted by law and your preferences;
5. monitor suspicious or fraudulent activity;
6. enforce our terms and policies; and
7. meet legal and regulatory obligations.

3. What Information Do We Collect

Direct Collection

We may collect information you provide directly when you sign up for or use KinMe, including:

1. name and contact information;
2. account credentials;
3. property and service address details;
4. booking and payment-related information;
5. photographs and other media you upload; and
6. messages and other user-generated content.

Vendor-specific Direct Collection

For vendors, we may also collect:

1. insurance and business documentation;
2. financial information related to retainer payments; and
3. professional certifications and licenses.

Automatic Collection

We automatically collect certain technical information from your device, such as IP address, date and time of access, operating system, browser type, and general location such as city.

Cookies

We use cookies, pixel tags, and web beacons to operate and improve the platform. These may include strictly necessary cookies, analytics cookies, and functionality cookies.

Vendor Specific Collection

For vendors, we may collect GPS location data from a vendor's device when they check in or check out at a worksite.

4. Disclosure of Your Information

We may disclose personal information to service providers, payment processors, professional advisors, and authorities where required by law or to protect KinMe, our users, and the public.

5. Your Consent

By using KinMe, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy, subject to applicable law.

6. Security

We use administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure.

7. External Links

KinMe may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

8. Your Ability to Access Information

You may request access to, correction of, or updates to your personal information by contacting KinMe using the contact details below, subject to legal exceptions.

9. Retention and Destruction

We retain personal information only as long as necessary for the purposes described in this Privacy Policy and as required by law. When no longer required, information is securely destroyed or anonymized.

10. Children and Minors

KinMe is not intended for children under the age of majority and we do not knowingly collect their information.

11. Contact

For privacy questions or requests, contact KinMe Technologies Inc. at support@kinme.ca.